Company Response Review Report Review
Great company

Kassandra Submitted this review about Alpine Transport Inc.
Review made Live: 7/8/2015 9:33:00 AM
After reading on-line reviews, my husband and I were very apprehensive about transporting the new car we purchased in New Jersey to our home in Texas. We decided to do enclosed transport and went with Alpine. Alpine was not the cheapest but not even close to the most expensive. We went with them because they seemed trustworthy and honest and didn't try to make promises they couldn't deliver. For example, in our first (and only) conversation with several companies, they told us that they would pick up our car the next day and have it delivered in three days...Sounds too good to be true. And how is that even possible if you haven't gotten a driver lined up? Anyway, this company is great and I would recommend them. They are a broker but also have some of their own trucks. The driver was great, too and very professional.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
28046
Quote or Order Cost:
$1700

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 8/4/2015 9:07:00 PM
Hi Kassandra. You were really great to work with and I'm very appreciative of your 5 Star Review and nice testimonial, means a lot! I know how nervous you were doing all of your research for the transport of your new 2016 Volvo XC90. You are so correct, there is all too many companies out there that will promise a customer anything, sometimes want they want to hear, to get the order and majority of the time never come through. Customers unfortunately sometimes have to learn this the hard way. I'm so glad we have very educated, rational customers that typically see right through these types of gimmick companies. The truly successful companies like us know that this business like many other businesses is built on making great, long lasting relationships with our customers and other carriers we partner with when our trucks are full or not running a particular route. I hope you love the new XC90, please call me anytime, I'm always available. Thanks Dave. Ofc: 515-207-1494, Cell: 712-210-4019, dave@alpinetransportinc.com