Company Response Review Report Review
Customer Service

James Submitted this review about Auto Shipping Group LLC
Review made Live: 6/23/2015 3:19:00 PM
I've bad experiences with shipping my car in the past. I selected auto shipping group based on the positive reviews. I put in an order to ship my car from LA to NYC and worked with Chell Hart to find a carrier to ship my car. I had a lot of inflexible requests but Chell was able to work around my requests and found a carrier in one day at an even lower price quote than ASG initially offered. The staff at Auto Shipping Group, particularly Chell, were professional, trustworthy, always easy to contact, and a joy to work with. Like I said, I've had bad experiences working with auto shipping companies in the past which is why this experience was so refreshing and I felt I should write a review. I'll be a loyal customer from now on. Thank you Chell for everything!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1017343
Quote or Order Cost:
$990

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 6/24/2015 1:21:00 PM
**Chell Hart (360) 464-1039 chellh@autoshippinggroup.com* Dear James, It was refreshing to work with someone who understood the transport industry! You did have some requests that could have been a nightmare for a broker without much experience, but we got through without hitting too many speed bumps! I hope you will remember me to anyone you know that needs my expertise. I promise to show them the same level of customer service! Take Care, Chell Hart