Company Response Review Report Review
Good Service

Brandon S Submitted this review about Ship a Car Direct
Review made Live: 4/14/2015 10:14:00 AM
Tom did a good job dealing with me as a customer. I think the one thing that took a while to get across though was just how short notice the shippers schedule a move. I was moving across country and had a very small window to have the cars shipped so I wanted to plan well in advance. I received two hour notice and wish there was a way to schedule more solidly in advance.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
414647-WR
Quote or Order Cost:
$2025

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/17/2015 2:38:00 PM
Thank you for your feedback Brandon. That's a really good point for first-time shippers - there are no preset schedules or set routes to "lock down" weeks in advance. Routes and timing varyfrom week to week depending on the business available. Carriers really are confirmed within a day or two of pick-up, sometimes the same day.