Overcharged for their fee

Seth Submitted this review about Auto Shipping Group LLC
Review made Live: 3/13/2015 5:17:00 PM
While my initial experience was fine, they made it clear they were the same price as other carriers I selected. They were 100 more than everyone else. They stopped responding when I pointed this out after the car was loaded. Wouldn't use again, should have been honest.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/16/2015 11:15:00 AM
Seth, You needed your car picked up within a 2 day window and you needed an ENCLOSED service. I then proceeded to tell you it was most likely going to be a little more money since you were asking for an EXPEDITED and PREMIUM service. Interestingly enough (because ASG and I ROCK) I had your 70 k car picked up for just about a hundred dollars more than standard price. All within a 2 day window and with an ENCLOSED carrier! Wowzers. Most customers would of left a raging 5 star review. I am so confused by this feedback. I would like to apologize for not responding over the weekend. I spend them with my family. You take care of yourself now Seth, Martha Castillo