Company Response Review Report Review
76' blaser

Wayne Witt Submitted this review about Direct Express Auto Transport
Review made Live: 2/28/2015 4:56:00 PM
Person that contacted owner was rude," was a real Prick". Angry because truck was not at pick up point, 15m. away. Pick up point was chosen for convenience for large transport vehicle. Driver kept in contact, regular updates.Driver did not have a firm grasp of English language. Couldn't understand most of what was said. Received 3 calls on delivery day, I could understand times stated but little else.Tried to explain that there was a huge empty lot next to location and a large turn around circle.Finally just told him to deliver the dam truck and hung up. Driver offloaded Blazer 1/2 mile away and drove to delivery location. Emergency break lever had been depressed so hard that the locking mechanism was damaged and locked on.Truck arrived, Smelled like the road was on fire, Back disk brakes radiating heat waves, Nuked. Claimed he released the brake, pedal was slack, obvious something was wrong. Drove him back to his truck and drove away before I choked the life out of his central American ass.
Shipment Details
Origin State:
Utah
Pickup:
Early
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
149682
Quote or Order Cost:
$936

Car Condition
  • Vehicle was damaged
Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 3/3/2015 12:49:00 PM
Dear Mr. Wayne Witt ... your review is racially insensitive and completely unacceptable in public discourse. We are a nation of immigrants and richer for it. Your very old 1976 Chevy Blazer ... not Blaser ... so much for a command of the English language ... was picked up in three days from Orem, Utah and delivered four days later to Corpus Christi by a hard working man who is just trying to put bread on the table for his family. That is called good service in any accent.