Company Response Review Report Review
Pontiac Solstice transport from MI to CA

Michelle Submitted this review about Ship a Car Direct
Review made Live: 12/5/2014 12:47:00 PM
I would highly recommend using Ship A Car Direct when seeking a car transporter co. Tom walked me through the entire process and was available to answer any questions. The company also provides video clips of tips on how your car is shipped, what to do, what to expect, etc which were extremely helpful - especially to a person who has never used a transporter co. before.

I would recommend the carrier as well. He was very courteous and polite, and the only rating that received an average was the time scheduled for pick up/drop off. I was told Thurs and waited all day and part of Fri for his arrival. Since I was on a tight schedule in MI it was a wasted day and a half that I had to sit and wait for pick up. I have to give the carrier credit that some of it was not in his control. MI experienced a stretch of inclement weather which I am sure persisted across the US. I was told the delivery would be on Thurs and I had to wait until Fri. That was not a problem since I was back home and not on a timetable.

My vehicle was unscathed, just road dirt to be expected since it was an open carrier. Everything was intact upon delivery.

Again, I would highly recommend Ship A Car Direct and will use them in the future to transport my other 2 cars to CA when the time comes!
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
398683-HZ
Quote or Order Cost:
$1175

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/19/2014 8:38:00 PM
Thank you for your high recommendation, Michelle! Always happy to explain the process - glad the videos were helpful!