Company Response Review Report Review
Communication could have been better

Charles Kolker Submitted this review about Auto Shipping Group LLC
Review made Live: 11/11/2014 3:02:00 PM
Kimberly was great. The actual transport company did not communicate well. Pickup and delivery windows were not given far enough in advance, and were missed with no communication.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1012422
Quote or Order Cost:
$1035

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 11/11/2014 3:10:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY GOING ON 9 YEARS NOW! Charles and Melinda, I am sorry that the carrier did not communicate like they were suppose to. Most of the issues happened after hours, but as soon as I arrived back in the office I was back on the phone with them. If there is anything else I can do I will be happy to assist you.