Company Response Review Report Review
STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Derrell Ragsdale Submitted this review about Fast Track Auto Carriers
Review made Live: 9/16/2014 8:09:00 PM
STAY AWAY FROM FAST TRACK AUTO CARRIERS!!!!!!!!! Let me tell youi about this company and about ANDREW. They will quote you a low ball price tell you they have some one ready to pick the truck up by the end of the week and send you an agreement that you sign saying the $100 upfront fee is non refundable but when you balk at the $100 non refundable fee they will promises you that it is full refundable. 1 week passes and my truck was still not picked up, I call they give you a bunch of lies telling you the driver that was supposed to pick up the truck went MIA and they have another one lined up. Week 2 they tell you that they are having a hard time finding some one to haul your truck so they want you to up your price which I agree because they have put me in a bind with the seller of the truck. Week 3 still nothing say they cant find anybody to pick up the truck and they will refund my $100 back to my card. Never happened called back next to months to see why the refund hasn't been posted they tell me they don't know why and will make sure it gets done. NOTHING so when I Dispute the charge on my card they fight it and win. DO NOT USE FAST TRACK AUTO CARRIERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE PLEASE PLEASE LISTEN TO ME THEY ARE SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30562
Quote or Order Cost:
$950

Company Response
Dirk Perdrix from Fast Track Auto Carriers Submitted this response.
Response Date: 9/17/2014 9:11:00 AM
NEXT TIME YOU NEED TO SHIP A VEHICLE, TRY TO EXPLAIN THE VEHICLE PROPERLY SO WE DO NOT MISLEAD YOU WITH THE COST OF SHIPPING. OR DID YOU DO SO BECAUSE YOU WANTED TO GO WITH THE LOWER PRICE AND NOT PAY THE ACTUAL COST OF SHIPPING BECAUSE YOUR TO CHEAP. We had 2 carriers assigned to pick this vehicle. Client failed to mention in is review that the vehicle had a 5 FOOT CRANE ON THE TOP OF THE VEHICLE. So happy we had an opportunity to project our sides of the story. Individuals who wright negative reviews seem to suffer from selective memory when thing do not always go their way.