Transport Logo
View 179,022 Reviews on 3,959 Auto Transport Companies. Recently Ship A Vehicle? Add the 179,023th Review now!
Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Get Price Quotes F.A.Q. Contact Us  
Find Companies  |  Newest Reviews  |  Information For Transporters 
Support Transport Reviews | Link To Us | Email This Page

Poster:Shawn B.
Date:8/21/2014 8:29:00 PM
Reviewed:Auto Shipping Group Inc.
Subject: Cross country military member
Review:First off, the car shipping process has some inconsistencies no matter what company you choose to broker the deal. Costs and quotes will inch up and at some point you must hold your ground. And, most carriers will charge more for weekend pickups if they will do them at all. The second layer trucking company is going to ultimately set their price, so be careful not to get overly upset with the reprentative who negotiates on your behalf. My advice, plan your pick-up 10-14 days in advance. Based on my experience, under 7 days is challenging and will often cost you even more.

This is my second time in the last ten years shipping a car coast to coast. The first time went fairly smooth, but this shipment had a highly motivated Auto Shipping Group, Inc. employee (Olivia Maxie) staying on top of the truck company/dispatcher. Considering all the typical layers in car shipping (broker, trucking company, drivers), it went amzingly well. Olivia treated my shipment like it was her own car shipment. Due to a very serious ATV accident and hospitalization, I had to change the pick up date at least three times in the course of a couple days. After numerous calls and multiple people coordinating my pickup involving at least 5 different cell phone numbers, Olivia kept at it from beginning to end to ensure the car was picked up and delivered within the timeframe.

Review Options

Response:Posted by a representative of Auto Shipping Group Inc. on 8/22/2014 10:07:00 AM
(360) 483-4347

Thank you Shawn, I Truly enjoyed working with you and Casey through this process. Although you were in an ATV accident, We continued to keep our eyes on the Prize: which was get this car to Laura. I pray for you a fast recovery, and Wish you nothing but the Best in Your Future. May God Bless You and your family, Always.
Shawn B. gave Auto Shipping Group Inc. a rating of:

Review details 
Quote or Order ID:1010484
Quote or Order Cost:$1175

Pickup:On Time
Destination:North Carolina
Delivery:On Time
Total Time from pickup
to delivery of vehicle:
9 day(s)

Truck/Carrier Type:Open
Items Stolen:No

Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Olivia Maxie

Home | Site Map | Auto Transport Directory | Learn & Knowledge Center | Advertising | Contact Us | Email This Page
Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.
A Partner is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.

© 2003-2016 All rights reserved.