Company Response Review Report Review
Total Care Start to Finish

Glenn Hauser Submitted this review about Auto Shipping Group LLC
Review made Live: 7/26/2014 11:24:00 PM
We Decided to fly my 89 year old dad back to FL after his 2 week excursion north through Atlanta, Asheville and then to Glenside, Pa with three gens of family onboard. Time to head back to FL and no riders to accompany him, so now the need for a transporter for his Grand Marquis.

I had made a request online for transport service and received the usual barrage of calls & emails. Not happy with the responses, I started to make some calls. The last call I made interrupted the dinner hour of the agent. Despite this interruption I was greeted by Sue Garrison, cheerful, pleasant and professional. Sue handled my call with interest, was light hearted and made the whole transaction easy. It was a pleasure working with her. From the booking and pick up, to the final delivery, both on time, Sue called me with updates and showed Total Care for our needs and there was never any concern about the outcome. I will recommend Sue Garrison & Auto Shipping Group to all my family & friends that have auto transport needs, in the future.

Thank you Sue!

Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10929184
Quote or Order Cost:
$790

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/27/2014 1:59:00 AM
Call me direct for 5 star service! Sue Garrison 360-483-4348 sue@autoshippinggroup.com Glenn, what a truly incredible review. No worries about the dinner thing. I multi-task often. I am so glad we could provide the type of customer service you were in search of. That is so great that your family could spend time together and I bet it was a great trip for all of you. Thanks for the great review and the recommendation!Truly appreciated.