Dear PJ, I am sorry you did not know that we are a broker we try to never mislead any customers ever. On our order contract it states we are a broker several times in the terms and conditions, but I will take this matter to the web design team. I am glade to hear the transport went smooth, if you can think of any other issues please feel free to contact Able Auto Transport anytime we always like feedback. Thank you, Able Auto Transport Team