Company Response Review Report Review
Lance Staab 360-940-7941

Praveen Sampath Submitted this review about Auto Shipping Group LLC
Review made Live: 2/13/2014 9:54:00 AM
This was the first time I had plans of transporting my cars and man could not have expected a better experience and could not have had a better person to work with.
I was trying for a week to get my car transported and was not very successful in spite of talking to multiple people and even getting listed by one person on the transport board.
It was already a Monday and I wanted the cars to be transported soon. That was when Lance called me and I spoke to him about 8 PM on Monday and he said he can try to list the cars and did not need any deposit upfront. I was very skeptical but was desperate having been unsuccessful with multiple people already. Tuesday morning at 9 I get a call from Lance telling that he already has found some one! In another hour the driver called me and said he was ready to pick it up by afternoon. I myself was not ready and asked him to pick it up on Wednesday. He was prompt and picked it up on Wednesday as promised. Saturday I get a call from the driver saying he is already in FL! I told him that I would like him to deliver on Sunday. No fuss and on Sunday as we were driving in a cab from the airport, my daughter yells dad our cars! They came right with us. Could not have timed any better.
Lance stayed with us all through the process. Did not charge my credit card till the cars were picked up and I was satisfied. He made multiple calls through out and kept us in the loop all along the way. He was willing to even take a lower service charge but with the wonderful service he provided, I could not justify doing that myself! He was not only honest and prompt but does not bore you to death like some of the transport companies do! Talks little but gets the work done.
If I have to move again, I will have no doubt what so ever as to who my go to guy is! This definitely is no exaggeration. You gotta try this guy to really know.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3002736
Quote or Order Cost:
$2225

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/13/2014 11:35:00 AM
Lance Staab 360-940-7941 Lance@Domesticautotransport.com DOMESTIC AUTO TRANSPORT Praveen, wow what an incredible review, I would not have expected such fantastic comments. I only did what i needed to do to get you transported, which is to give it 120%. which i do with all my customers. But it was extremely easy to work with you. you were patience and had great faith in me . I really really appreciate your trust. Thank you thank you thank you