Hi Nash, We really appreciate your business and taking the time to post a review. You were a pleasure to work with. We like to personalize each of our orders and stay in touch with the owners throughout the transport as much as possible. It is important that people understand the transport process to give them peace of mind. We want our clients to know there is someone they can call or email throughout the transport with questions or concerns. Again, thanks for taking the time to write this review.