INCOMPETENT

kevin miniat Submitted this review about Webster Relocation (No Longer in Business)
Review made Live: 2/4/2014 11:58:00 AM
ordered transport jan. 7. they withdrew $125 deposit. 30 days later, nothing. Yesterday, they said they would refund $125.

I made a plane reservation to Nashville to drive car myself to Austin.

Whole experience was stupid.

Company Response
Jarred from Webster Relocation (No Longer in Business) Submitted this response.
Response Date: 2/13/2014 12:11:00 PM
If Incompetent, then why, the day after this post was there was another order placed, another deposit paid and the vehicle moved within a few days to Kevin? I tried to call and was hung up on when I asked that. Confusing. Kevin was told that the price quoted was low and he wanted to try and keep it low from beginning. We did all we could trying to get done for lower price and did not happen. We do not want a customers money if we do not perform the job. We refunded deposit when he decided to fly to get vehicle.