Transport Reviews.com Logo
View 144,075 Reviews on 3,481 Auto Transport Companies. Recently Ship A Vehicle? Add the 144,076th Review now!
Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Get Price Quotes F.A.Q. Contact Us  
Find Companies  |  Newest Reviews  |  Information For Transporters 
Support Transport Reviews | Link To Us | Email This Page

Poster: Bill H
Date:1/18/2014 7:25:00 AM
Reviewed:Budget Auto Shipping
Subject:Budget auto was able to ship my vehicle to Hawaii
Review:Update: After a review because of the length of shipping my vehicle, after posting here I received multiple phone calls to get my vehicle to Hawaii from the Budget Auto staff. They took the time to explain the process of transporters taking the bid and how the process was baffling as I was within 20 minutes of I-55 a major shipping route. After reworking the wording of the order, we had a transporter who picked up within 24 hours. With weather, holidays and other unforseen problems over the last 30 days there is an semi-understandable delay. Would I use this transport sevice again? Well, they are legitimate and my van is now enroute. Talking with Matson shipping (ships from CA to HI) they explained though they are not affiliated with Budget Auto they do considerable business with them. I've noticed several military members use these guys for thier transport needs with success. Once their supervisor gets involved, things happen. Would I recommend? Yes, they do communicate but ensure they give you a date and hold them to it, if not, request to talk with someone with the ability to make things happen as the supervisor will get things moving.

RE: A month since order and yet to be transported. I paid 30 days ago and my vehicle is yet to be picked up. I dropped off my other vehicle to be transported by the military through the St. Louis VPC and it made it cross country and is on the ship bound to Hawaii. When I ask budget auto shippers, they give me excuses that it was the holidays and weather holding up transport. After reading other reviews on this site, it appears others are getting their vehicles transported. I am never updated on delays, I have to call or email to get information. I did place customer service up a little as I do get a hold of someone, but sadly all I get are excuses and a few threats when I talk with Eric. Not pleased with this transporter, would recommend other military PCS movers to use this company with caution. I will update this review once my vehicle ships or when I get a refund.

Review Options

Bill H gave Budget Auto Shipping a rating of:


Review details 
Quote or Order ID:3898840
Quote or Order Cost:$2150

Origin:Illinois
Pickup:Late
Time from first available
date the vehicle was picked up:
28 day(s)
Destination:Hawaii

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Eric Olsen


Home | Site Map | Auto Transport Directory | Learn & Knowledge Center | Advertising | Contact Us | Email This Page
Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.
A Towing.com Partner

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.

© 2003-2014 TransportReviews.com. All rights reserved.