A definite waste of time - NEVER again!

James Submitted this review about 1 Shot Express Transport LLC
Review made Live: 10/23/2013 3:13:00 PM
Everything seemed fine and dandy at first but took a turn for the worse quickly. Just like others have submitted in their negative reviews - "no call backs", "no emails", "won't pick up the phone unless you call from an unknown number". When I did get in contact with Bradley, he lied and said the first driver was unreliable and that they had a driver on "standby" that would pick my car up in 2 days. Never happened! Tried calling back and Bradley just transferred me to his supervisor Dave who said that he will get me taken care of because he is a "stand up guy". It didn't take long for Dave to brush me off as well and after waiting 10 days for my car to be picked up, they must have totally forgot about me. On top of it all, my credit card that I used for the deposit had been being used at the Home Depot in Florida and at a gas station in Florida so I had to cancel my card due to the fraudulent charges and I hadn't used my card in months before booking with 1 Shot and paying the deposit. Luckily my card company refuned all of the fraudulent charges INCLUDING the deposit to 1 Shot as they did absolutely nothing for me except waste my time and raise my blood pressure. It shouldn't be that difficult to get something like this done and with all of the negative reviews, I can't imagine that 1 Shot will be in business much longer. No other company that I have reviewed has more negative feedback than these guys and unfortunately for me, I was sweet talked into working with them before doing my homework so shame on me but I can guarantee it will never happen again. After more than 2 weeks of waiting on my car to be loaded, I had to fly to WV and drive my car back. I hope that 1 Shot gets notified of these reviews and is ashamed of themselves for having so many negative reviews. If you're thinking of using this company, please read ALL of the reviews and look elsewhere to have your vehicle transported.

Company Response
1 S.E.T. from 1 Shot Express Transport LLC Submitted this response.
Response Date: 10/24/2013 9:53:00 AM
Hello James, the feeling is mutual. An accusation like this will be escalated. There is one thing I don't quite understand, it seems to me you are accusing us of fraud with your credit card however, you called us and gave us the card over the phone, now, If I go over to home depot to purchase a coke or a 200 dollars drill what do I tell the cashier? " ma'am I don't have a card but jimmy's card number is such and such and I"m sure he or she would say yes sir, lets try jimmy's number and see if works, would you like me to try different combinations for you? Come on jim, whom do you think read these reviews? These are educated consumers that read between the lines and know you are writing this crap out of spite because it was never a good time for you to receive the carrier and this is not a taxi service. Thanks jimmy.