Company Response Review Report Review
Do Not Use!!

Ann Submitted this review about Trans Auto Transport FL LLC
Review made Live: 10/23/2013 3:21:00 PM
This was a total nightmare dealing with this company. I knew no more on day 4 after I signed the contract AND paid my deposit than I did on day 1. They were the most NON-PROFESSIONAL, NON customer service oriented company I've ever dealt with. Finally cancelled my order and lost my deposit. I would never recommend this company to anyone.
Shipment Details
Origin State:
Tennessee
Pickup:
Never
Destination State:
Alabama
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
RL-6032
Quote or Order Cost:
$300

Company Response
Alan Matos from Trans Auto Transport FL LLC Submitted this response.
Response Date: 10/28/2013 8:57:00 AM
We had our driver that was going to pick up your car the day you requested and then you changed it for another day and we had our driver that day and he was going to pick your car at 6pm. You called us and said you did not want us to pick it up at that time. We went above and beyond to calm you down and work around your schedule. This is a big semi truck that just cannot stick around and be there at a certain time. So all said we did our part and you cancelled. AT THE END WE DELIVERED YOUR VEHICLE!