Company Response Review Report Review
Enclosed car transport

Tim Submitted this review about Ship a Car Direct
Review made Live: 7/27/2013 6:29:00 PM
Besides a truck mechanical issue that occurred the day before the initial pick-up date and a couple hour delay in the initial pickup time, the process was smooth. I interacted mostly with David Franco, who was responsive and handled most of the process through email. At times I was left in the dark about what was going on, but once I got proactive and asked questions there were no issues. The driver handled my Tesla Model S professionally, and no indication of misuse was found on the car.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
312653-PN
Quote or Order Cost:
$1600

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/30/2013 12:07:00 PM
Thanks for your feedback Tim! You are right - sometimes in the process there is no news to share, but we are always happy to confirm we've got your back!