Company Response Review Report Review
Amanda is helpful but driver is rude

Zhisong Tong Submitted this review about Ship a Car Direct
Review made Live: 6/30/2013 4:19:00 PM
Amanda is really good and find the driver for me very quickly. The thing is when I pick up my car, there are scratches and two small dents on the front of my car. And the driver is so rude that he didn't want to cover the damage and wanted to drive my car to the storage at my cost if I insist to cover the damages. Then I call Amanda, after talking the driver draws the scratches and dents on the receipt. Currently, I want to find a local body shop and give the quote to the driver. Hope the driver would reimburse my lost!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
305086-QM
Quote or Order Cost:
$1025

Car Condition
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/3/2013 10:16:00 PM
We are very sorry for your inconvenience. We are following up on your claim and will assist with the carrier.