Review Report Review
Gross mismanagement

Jeffrey Roselle Submitted this review about Reliable Carriers Inc.
Review made Live: 1/7/2013 12:28:00 AM
This company will tell you anthing to get you vehicles scheduled. Pickup was late and only had 3 hours to get vehicles ready for shipment, truck was only re- routed because I was on the phone every day when pickup was due. Driver coulnt fit into vehicles so I had to load them. Vehicles were sent to storage at warehouse and had plastic put on Vehicles which stained paint. Vehicles sat in Depot for over 2 weeks and I had to call and call to find out why the vehicles still were at facility. They told me they had no trucks going to Montana and dont know when they would, after telling me when booking that they would only be there 3 to 4 days tops. I finally had to speak with supervisor, only because Iwas going to lose my storage in Montana and they would be in the street if not shipped in a reasonable time. UNFORTUNATLY I was not in Montana to recieve them and I cannot prove the Damages to the Vehicles. I called to open a claim with the company fowarded e mails of the way they I recieved them. the cliams adjuster didnt return calls an finally called me and gave me a undeliverable e mail address. The safety engineer claimed that he would foward the pics to the Owner of company and he would call me. Never happened, but sent me anothe undeliverable E mail address from the Owner Tom. I have been moving Antique and hot rods for years I belive these are the worst experience I have ever had.. Un-Reliable and Not honest with pick up times and Deliveries..Be mart and read there re-views, They ONlY have a @ star Rating for a reason
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Montana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
432871
Quote or Order Cost:
$5789

Car Condition
  • Vehicle was dirty