| Troy | |
| 6/6/2012 9:34:00 PM |
| TNT Transport Services |
| 1972 Ford Highboy Transport |
The brokers made me nervous. The range of the quotes ranged by more than $700 and they never asked any questions about what they were hauling. Then I found Mary Anno at TnT transport. She asked all the right questions about what they were hauling (height/Length/width). She made me feel completely comfortable. Then they showed up on time to pick up the truck and then to top it off, the truck was here 5 days before they quoted! Mary was fantastic throughout the process. I don't know whether I will ever have the need again, but if I do, I won't bother with brokers...I will call TnT and tell them to bring me my truck!
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| Posted by a representative of TNT Transport Services on 6/21/2012 5:39:00 PM |
Hi Troy,
It was my pleasure to remove any doubt you may have had about this wonderful industry!! We are definitely not all alike. Our ethical beliefs date back to 1968 when our Company was founded which is part of our Mission Statement to this day. We believe, as a privately owned 3rd generation Company, that personal touch is so important for so many people. Seems that Customer Service is non-existant and we strive to keep it in our Company. All of our Divisions follow the same rule of thumb, so no matter what you are shipping you will always be treated with the respect that is deserved. I am just so happy that we made that impression upon you for we truly mean every word of it. I hope to be of service to you in the future. Should you need to reach me, you can phone me at 866-566-5227x2542 or e-mail me at manno@tnt-inc.com.
Thank you again,
Mary Anno - FOS (Fleet, Oversized & Specialized) @ TNT |
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Troy gave TNT Transport Services a rating of: 
| Review details | |
| Quote or Order ID: | Anno |
| Quote or Order Cost: | $1510 |
| Origin: | Arizona |
| Pickup: | On Time |
| Destination: | Pennsylvania |
| Delivery: | Early |
Total Time from pickup
to delivery of vehicle: | 3 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Mary Anno |
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Valley Solutions, Inc.