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Poster:

R. Shaer

Date:

5/31/2012 6:06:00 AM

Reviewed:

Montway Auto Transport

Subject:

Not pleased with service and communication

Review:

The arrangements and pay schedule is strange. First I agree with UShip, then get contacted by Montway and ultimately get delivery from a 3rd party. I had to pay UShip first, then Montway in advance and finally, the balance in cash to the 3rd party driver.
Communication was difficult and lengthy. I was given numerous excussed as to delays during transit.
I did receive the vehicle in original shape. The driver was friendly but still delivery was not on date when expected. I was inconveinenced and had to adjust by business schedule 3 times in order to be present when the vehicle was delivered.
Communication and promised arrival dates should be better organized and adheared to.

Review Options

R. Shaer gave Montway Auto Transport a rating of:

Review details
Quote or Order ID:	21880
Quote or Order Cost:	$1955

Origin:	California
Pickup:	Late
Time from first available date the vehicle was picked up:	4 day(s)
Destination:	New Jersey
Delivery:	Late

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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