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Poster:

Gretchen

Date:

5/24/2012 7:00:00 AM

Reviewed:

Total Car Shipping

Subject:

Communication

Review:

On the whole I was very pleased with the experience. I was in a tough spot and Ernie tried to help me as much as he could. He was very polite and helpful. I know my situation was a tough one but I needed to have answers and the lack of communication at times was stressful. If I can make a suggestion that even if there isn't an answer it would be helpful if someone could call the customer to keep them constantly in the loop. I had to keep calling to see what the status was on getting our car home but the car made it home safely. We were very pleased with the driver also. We would definitely use this transport company again.

Review Options

Gretchen gave Total Car Shipping a rating of:

Review details
Quote or Order ID:	1067937-QK
Quote or Order Cost:	$1100

Origin:	Colorado
Pickup:	On Time
Destination:	Massachusetts
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	5 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Ernie

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