Company Response Review Report Review
Shipping

Mario Submitted this review about Ship a Car Direct
Review made Live: 1/12/2012 9:35:00 AM
Did not pick up on scheduled day. Picked up 2 days later than originally agreed. Because it was picked up later the delivery in California was also pushed back, which created timing problems for me. I
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Tom
Quote or Order Cost:
$1350

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 1/12/2012 12:47:00 PM
We totally understand his frustration, our apologies to Mario. There were a few delays around the holidays, but things are moving more swiftly now. we have compensated him. Plan ahead folks, and leave a little bit of flexibility. We also offer expedited service, if budget is not as big an issue for you as timing is. Hope this review helps.