Company Response Review Report Review
CAR LEFT IN MIDDLE OF STREET DID NOT TRY TO CONTACT ME

PHILIP Submitted this review about Tru Auto Transport Inc.
Review made Live: 7/6/2011 1:23:00 PM

Review: THE CAR WAS LEFT IN THE MIDDLE OF THE STREET I HAD SOME ONE MEET THEM THERE FOR PAYMENT AFTER PAYMENT THEY PROMISED TO PUT CAR IN DRIVE WAY INSTEAD UNLOADED CAR IN STREET BECOUSE IT WOULD NOT START THEY LEFT IT ABANDONED I DONT KNOW WHO SHE GOT TO BRING IT THERE BUT WAS A JOKE CAR THEN WAS SNOW PLOWED IN BY CITY TRUCK THIS HAPPENED IN JAN-15 TH 2011- THE ORIGNAL DEAL WAS TO HAVE CAR DROPED OFF AT THE HOUSE IN THE DRIVE WAY NOT THE STREET SHE E BLAMED IT ON THE COLD SNOWY WEATHER NO EXCUSE FOR THIS, ALSO CAR HAS SCRATHES O NREAR BUMPERS I HAVE PICTURES OF BEFORE AND AFTER

THIS PWERSON KIM LIE;S VERY MUCH DO NOT TRUST HER IT WAS A 3 CAR CARRIER HER;S SOME HER EMAILS SHE SENT ME - - - - - Your sister signed for the car, and should have waited until it was done. If you did not want her to be responsible for it, then you should have been there for the delivery and not your sister.
I did not rip you off. I made about $4 on you. My cost is almost $100.


If you want money back from the driver, CALL HIM!!!!!!!!!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
KIM
Quote or Order Cost:
$575

Car Condition
  • Vehicle was damaged
Company Response
Kim McCarthy from Tru Auto Transport Inc. Submitted this response.
Response Date: 7/6/2011 1:43:00 PM
Phil - when you placed your order with me you told me your 1964 Caddy ran like a charm and was in perfect condition. When the driver got there, the car did not start. Driver's charge between $100-200 more for inoperable vehicles. After you begged and pleaded with him for an hour not to charge you more because you were broke, he was nice enough to not charge you more. When he delivered - yes, he did leave it on the street, for TWO reasons - First, the car did not run, and it is impossible to back up a 10 car carrier into a driveway. The driver had no way to drive your car into the driveway because it didn't run. Second, the driveway had 2 feet of snow in it.