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Transport - Customer Reviews of the Vehicle Transport Industry

Date:10/12/2010 12:55:00 PM
Reviewed:United Road
Subject: Integrity in an obscure industry
Review:Shipping a $100,000 car 2,000 miles across the United States made me pretty nervous. After some research I discovered this is an industry that is very fragmented, requiring a lot of trust and good communication. I actually canceled a contract with a different carrier after I discovered the numerous complaints against them. I am not one to post comments on the web, but I want to support and encourage vendors who provide good service at a fair price. In other words "good value".

There was one small issue, which their claims department took care of promptly and professionally. Truck came earlier than promised, but the driver called me to keep me posted on time. All in all, I give these guys the highest ratings.

Review Options

MSkinner gave United Road a rating of:

Review details 
Quote or Order ID:10696882
Quote or Order Cost:$1200

Pickup:On Time
Total Time from pickup
to delivery of vehicle:
5 day(s)

Truck/Carrier Type:Enclosed
Items Stolen:No

Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Kasondra Kupusta

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