| Phuong |  |
| 7/29/2010 3:29:00 PM |
| AutoStar Transport & Logistics |
| 07/29/10 Review |
This is my second experiences with Autostartransport. These peoples are dependable and reliable to deal with if I ever need the service again in the future. Their rates are very affordable. Their communications are very good as well. I would highly recommend this Autostartransport Logistic to anyone that need vehicle delivery or pickup within the East Coast, South or South West regions. They are fast in term of locate the driver.
However, the tracking system on the Autostartransport need some improvements. Does it really work whenever entering the tracking number? or it is just saying "THANKS"
Regards,
Phuong Le
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| Posted by a representative of AutoStar Transport & Logistics on 7/29/2010 3:41:00 PM |
Phoung,
Thank you for the great review! It was a pleasure to work with you again, and please call me any time you need a transport! To answer your question about the tracking, let me explain again how that works. On our site, once you submit the tracking request, it immediately notifies dispatch and customer service to contact the carrier for an updated ETA and to find out where they are currently. Hope this helps for the future, and thanks again for the kind words!
Best regards,
Jay Batista
Dispatch Manager
AutoStar Transport & Logistics
888-802-8250 ext 2225
dispatch@autostartransport.com |
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Phuong gave AutoStar Transport & Logistics a rating of:  
| Review details | |
| Quote or Order ID: | Batista |
| Quote or Order Cost: | $650 |
| Origin: | Virginia |
| Pickup: | Late |
Time from first available
date the vehicle was picked up: | 1 day(s) |
| Destination: | Texas |
| Delivery: | On Time |
Total Time from pickup
to delivery of vehicle: | 4 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |   |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Jay Batista |
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Valley Solutions, Inc.