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Poster:Michael D Manzo
Date:7/28/2010 11:33:00 AM
Reviewed:Cascade Vehicle Shipping, Inc.
Subject: As a brokerage firm...
Review:As a brokerage firm, Cascade has been great every time. You can't always pick your carriers and out of all the times I've used Cascade, I've only had one bad experience with a windshield scratch and an uncooperative delivery person on the other end. Unfortunately I was not there at the time and couldn't do anything about it. The carrier charged me an extra re-delivery fee when it was THEM who was a day early and the funds were not in the hands of the person receiving the vehicle.

I asked Kimberly to never use them again for my cars and she took it further to say they'd be dropped from their list of carriers altogether.

Sh** happens and the next time I shipped a car, Kimberly took care of me with a discount.

Review Options

Response:Posted by a representative of Cascade Vehicle Shipping, Inc. on 7/28/2010 12:23:00 PM
Mike,

I am so happy that you have enjoyed working with Cascade these last few years. I cant wait to do the next vehicle in a few weeks here. Thank you so much for everything and I look forward to working with you again.
Thanks again
Kimberly
Kimberly@Cascadevehicleshipping.com
360-834-7898 ext235
Michael D Manzo gave Cascade Vehicle Shipping, Inc. a rating of:


Review details 
Quote or Order ID:7012593
Quote or Order Cost:$700

Origin:Illinois
Pickup:On Time
Destination:Arizona
Delivery:On Time

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Kimberly
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