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Poster:

Brad P Schoeneck

Date:

7/8/2010 7:51:00 PM

Reviewed:

Capitol Auto Transport

Subject:

Quality Service from Capital Auto

Review:

I work in a quality service dept for a major call center. I want to stress the quality service I have received from Capitol Auto Transport. My vehicle broke down over Memorial Day weekend and it would be my first time ever transporting a vehicle. I have to small children and thought what a headache this going to be, but it wasn't. First of all Jan from CAT contacted me by phone, I did not receive a text message or a robo call like other companies. Jan demonstrated a desire to help with a positive approach by walking me through the process and what was to be expected. During the call Jan sounded engaged polite and professional. Jan was patient and instilled comfort since I was a rookie at car transport. Jan was forthright with the price, no hidden fees she treated me with diginity and respect; from this positive experience I would recommend CAT to anyone who needed their vehicle transported. Great thing out of all this is that since I had the vehicle transported back to a local mechanic I saved 2k. Thanks again Capitol.

Review Options

Brad P Schoeneck gave Capitol Auto Transport a rating of:

Review details
Quote or Order ID:	68563
Quote or Order Cost:	$435

Origin:	Louisiana
Pickup:	On Time
Destination:	Florida
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	5 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Jan

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