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Poster:

Sonya

Date:

7/8/2010 1:27:00 PM

Reviewed:

Car Shipper USA LLC

Subject:

Price changed three times, but got job done

Review:

I requested quotes from two different websites and had them sent to different e-mail addresses. From Barry and Glen, I got the following quotes: $770, $980 and $1000. (I received quotes from other companies ranging from about $850 to $1295). I spoke with Barry and he said he couldn't guarantee anything and wouldn't charge an upfront fee, but if I sent my info he'd try to get me a truck. He said he would only get $70 of the money. I responded to the e-mail with the $770 charge. I decided to go with them about a week before I need the car moved.

On the next e-mail he wrote:
> > > > we will try to get it done on your best dates.
> > > > There are no hidden fees
> > > > We need to a tax on .
> > > > nothing else.

I asked about the "tax on ." and he said it was a transportation tax.

Barry wrote:
> > there is a transportation tax only
> > no hiden or additional fees

> How much is the transportation tax?

out of florida
it's 4 per cent

I left a couple messages over the weekend that weren't returned then.

Monday I heard from Glen that a truck was scheduled for me for $845. A later e-mail said that it was really $850- to account for a $5 paypal fee. The driver was going to get $745 and Glen was getting $105.

I wrote Barry:
> We're thrilled to be scheduled for a pick up but confused why
> the price below ($770) is different from the price Glen
> discussed ($850) - a difference of $80.

He responded:
"based on pick up dates
holiday scheduling etc."

It was over the fourth of July . . . I don't know. Despite all of the price changes, it was still on the lowest end of all estimates and the pickup date was the second day of my window and the car arrived ahead of time, so we never had to rent a car. This was perfect! Overall, I was quite pleased.

Review Options

Sonya gave Car Shipper USA LLC a rating of:

Review details
Quote or Order ID:	Pollack
Quote or Order Cost:	$850

Origin:	Georgia
Pickup:	On Time
Destination:	Washington
Delivery:	Early
Total Time from pickup to delivery of vehicle:	5 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Barry
Secondary Contact:	Glen

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