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Poster:

Tim Sheehan

Date:

7/6/2010 6:20:00 PM

Reviewed:

Phoenix Auto Transport Services

Subject:

First Auto Transport Experience

Review:

Nanci Crisp ( Phoenix Auto Transport Services) was a pleasure to deal with? She was honest, caring, and professional through every step of the way. She is the reason I would recommend this Company to all. I recommend that you ask for her! She originally quoted me $1,049.00 to transport my son's 2000 Jeep Wrangler from our home in Massachusetts to his temporary home @ Camp Pedelton, Ca.(USMC). Phoenix Auto Transport Services did not offer a military discount but she was willing to discount the transport by $50 (which was to come directly from her commission) in respect of the commitment and service he has given to our Country. That should show you the kind of person she is right there. She promised to hook me up with a reliable trucker as soon as she could find me an available one. My son's Jeep was picked up by a reputable trucker two days after I signed the contract. The trucker Wendell Draper, AAA Aero Auto Transport, promised to have my son's Jeep to him within ten days in the same condition it was in when picked up and he delivered his promise. He also gave me his cell phone # and a website so that I could track his progress. My Marine was thrilled when he picked up his vehicle. Nanci Crisp stayed in touch through out the entire process which made me feel comfortable about my first ever transport. I have been a police officer for twenty three years and I have come to know a little bit about customer service and the value of someone's word. You can trust Nanci Crisp will be fair and honest. She is one of the good ones!

Review Options

Tim Sheehan gave Phoenix Auto Transport Services a rating of:

Review details
Quote or Order ID:	Order 174417
Quote or Order Cost:	$999

Origin:	Massachusetts
Pickup:	Early
Time from first available date the vehicle was picked up:	2 day(s)
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	10 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Nanci Crisp

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