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Poster:

VINCE TRAN

This reviewer reports they were or plan to be compensated for posting this review.

Date:

6/16/2010 5:34:00 PM

Reviewed:

All State Carriers

Subject:

NEVER WILL USE THEM AGAIN

Review:

THEY LIED TO THIS SERVICE AND STATED THAT I WAS NOT A CLIENT OF THEM EVEN THOUGH THEY CHARGED MY CREDIT CARD A BROKER FEES OF $100.00. THEY TRIED TO HAVE THIS REVIEW REMOVED

BAD SERVICE OVER ALL. THEY CALL YOU CONSTANTLY TO GET YOU TO SIGN THE CONTRACT ONCE THAT IS DONE YOU WILL NEVER HEAR FROM HIM AGAIN. TRIED TO CALL HIM SEVERAL TIME ABOUT THE PICKUP OF MY HUMMER AND LEFT HIM NUMEROUS VOICEMAIL ABOUT THE STATUS. HE NEVER RETURN THE CALL AND IF YOU REACH HIM BY ACCIDENT HE WILL SAID HE WILL CALL YOU RIGHT BACK WHICH HE WON'T. MY CONTRACT WAS SIGN ON MAY 5 AND SCHEDULE TO PICK UP ON MAY 10TH WHICH THEY NEVER DID. THEY NEVER CALL WHEN THEY ARE GOING TO PICK UP. THEY FINALLY PICK UP THE CAR ON MAY18TH AFTER I WANT TO CANCEL AND HAVE SOMEONE ELSE TO DO THIS JOB. THEY SAID IT WOULD ARRIVE ON FRIDAY THE 18TH. (LIED TO ME AGAIN) THE CAR FINALLY ARRIVED ON MAY 25TH WITHOUT LET ME KNOW ATLEAST THE TIME AND THEY WANTED MORE MONEY FROM $850 IT WENT UP TO $1025. THIS IS RIDICULOUS AND FRAUDULENT ON THEM. I WILL NEVER USE THIS COMPANY AGAIN. EVERYBODY SHOULD STAY AWAY FROM THEM. IF THEY CALL JUST HANG UP THE PHONE AND RUN. BAAAAADDDDDDDDDDDDDDDDDDDDD BUSINESS PEOPLE.

HERE IS MY CREDIT CARD COMPANY INVESTIGATION TO PROOF THAT THEY DID TOOK MY MONIES AND LIES ABOUT ME NOT BEING A CUSTOMER OF THEM

Date: 06-16-2010 15:03:15
From: Credit Card Support
Subject: Re: Provide Documentation on Existing Dispute
Message:
Dear Vince Tran:

We are writing in response to your most recent inquiry
regarding your account listed below:

Account Number: xxxx-xxxx-xxxx-xx52

05/18/10 ALL STATE CARRIERS $100.00

While we are eager to assist our customers with any
inquiries that may arise when using their credit cards,
there are sometimes limitations that prevent our
assistance.

We completed our investigation and the charge is
considered to be valid. We have contacted the merchant on
your behalf on 06/16/10 at 561-368-9444 and spoke with
Monica. Monica advice they are a brokerage company and do
not bill until they find a driver for which the service
order was done on 05/05/10 and driver was located 05/16/10
for which they bill the $100.00 deposit .Also Monica
stated the driver picked up your vehicle on 05/19/10 form
Boca Raton FL. and deliver to Long Beach CA. Based upon
the information provided by the merchant, we have no
recourse to pursue credit on your behalf. You may contact
the merchant at the phone number listed above to discuss
this matter further.

At this time this charge has been removed from dispute as
we have concluded no billing error has occurred. The
disputed amount will appear on your next billing statement
and be included in the balance on that statement. Please
follow the instructions for payment on your statement.

If you have additional questions, please contact us by
signing in to your account and sending us a secured email.
You may also choose to call us at the toll-free number
noted below. For your convenience, we are available 24
hours a day to serve your credit needs.

Sincerely,

Lorena Quintero
E-mail Customer Service Representative

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

**********************************************************
**********
DO YOU KNOW AT CHASE ONLINE YOU CAN ....
- Gain instant access to view and download your credit
card information.
- Pay your bill online
- Transfer balances
- Change your address and much more....

If you haven't signed up already, do so at
http://www.creditcardsatchase.com .

**********************************************************
*********

06/16/2010 03:21 PM EDT

Review Options

VINCE TRAN gave All State Carriers a rating of:

Review details
Quote or Order ID:	89814-pm
Quote or Order Cost:	$1025

Origin:	Florida
Pickup:	Late
Time from first available date the vehicle was picked up:	14 day(s)
Destination:	California
Delivery:	Late
Total Time from pickup to delivery of vehicle:	7 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Primary Contact:	LOU ANGEL
Secondary Contact:	JENNIFER

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