| lydia |  |
| 6/10/2010 4:20:00 PM |
| New Way Moving Services |
| very unhappy |
i called made the arrangements they said they'll call back to let me know if we had a driver, they send me and e-mail to sign, **they never called so i cancelled my order then they say we had a driver sorry we did call, i had made the deposit, so i wanted my $175, they said no and raised their voice at me and they still won't refund, i didn't sign ever not even by the e-mail. BAD I DON'T RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review Options
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| Posted by a representative of New Way Moving Services on 6/18/2010 1:23:00 PM |
Dear Lydia
Please be accurate when you submit an information on line.
As discussed and agreed with you husband the window for pick up was between Monday to Wednesday.
A driver was assigned for pick up on Monday, as agreed, but you guys refused to release the vehicle to him. you came with 3 diffrent version for the reason for canellation.
We had signed a contract, the reason for the contract is to make sure that both sides are following the contract, you guys breached the contract but New way mvoing had fullfilled the contract completley and that's the reason that you are not entitle for a refund.
We expect customer to be honest and write the truth when they posting a review on line. |
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lydia gave New Way Moving Services a rating of: 
| Review details | |
| Quote or Order ID: | racheal |
| Quote or Order Cost: | $625 |
| Origin: | Florida |
| Pickup: | Early |
| Destination: | Texas |
| Delivery: | Late |
| Truck/Carrier Type: | Open |
| Dirty: | Yes |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |   |
| Primary Contact: | racheal |
| Secondary Contact: | recheal |
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Valley Solutions, Inc.