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Poster:

Esther

Date:

5/18/2010 9:13:00 AM

Reviewed:

AAA Anytime, Inc.

Subject:

Worst customer service from Anytime Inc

Review:

They receive zero stars. It took 7 different dates before they finally picked up my car. They never told me what caused any delays other than the first missed pick up. I was to FAX my complaints to the owner who was to get back to me within 24 hours, which I did twice and never got a response. My customer service rep.,Stacey, told me that I could not speak to a supervisor and told me my car wasn't picked up because I was rude and hung up on me. They refusted to refund my 50% deposit under any circumstances. They totally misrepresented the service.and were very dishonest, obnoxious and use a very unfair contract that leaves the customer with little recourse when they do not provide the service they promise. My only good fortune was that the transport company they contracted with finally picked up my car and delivered it without further incident. If you want to be spared tremendous aggravation findd another transport broker. none could be worse than Anytime Inc.

Review Options

Response:

Posted by a representative of AAA Anytime, Inc. on 5/17/2010 12:53:00 PM

Dear Esther, We need more information to verify IF you are our customer.
Please either update or remove this review. Thank you Customer service.

Esther gave AAA Anytime, Inc. a rating of:

Review details
Quote or Order ID:	None provided
Quote or Order Cost:	$848

Origin:	Florida
Pickup:	Late
Time from first available date the vehicle was picked up:	11 day(s)
Destination:	Pennsylvania
Delivery:	Late
Total Time from pickup to delivery of vehicle:	3 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Primary Contact:

Stacey

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