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Poster:William BloomfieldThis reviewer reports they were or plan to be compensated for posting this review.
Date:3/19/2010 7:53:00 PM
Reviewed:Magic Carpet Auto Transport
Subject: Good service
Review:We transferred our vehicle from Florida to Washington. Customer service was excellent, but there was a problem with the vehicle being picked up late and delivered late. It didn't make much difference to us, since we were able to designate an agent to release the vehicle and there were no problems with that. It was a bit frustrating, however, to give Magic Carpet 3 months advance notice of the shipment and give them a week window to pick up the vehicle, and then for them to be unable to find a carrier when the time came. Magic Carpet's customer service representative was always responsive, however, and she worked with us every step of the way and did her best to resolve the problem. I would definitely use Magic Carpet again.

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Response:Posted by a representative of Magic Carpet Auto Transport on 3/22/2010 5:49:00 PM
William - Thank you for taking time to write a review. I know we had some glitches with dates - however were able to work things out. Thank you for working with me, you made things work out much easier. Kristaan 317-547-4021
William Bloomfield gave Magic Carpet Auto Transport a rating of:


Review details 
Quote or Order ID:294268
Quote or Order Cost:$894

Origin:Florida
Pickup:Late
Time from first available
date the vehicle was picked up:		7 day(s)
Destination:Washington
Delivery:Late
Total Time from pickup
to delivery of vehicle:		2 day(s)

Truck/Carrier Type:Open
Dirty:Yes
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Kristaan
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