| Ted Hammond |  |
| 2/3/2010 7:35:00 PM |
| Cascade Vehicle Shipping, Inc. |
| Good service |
I had to ship my car on relatively short notice (6 days after I first contacted them), and Cascade was able to find a carrier in time. This is a major plus. It was also approaching the holidays, so I'd imagine schedules were already tight. This is testament to Cascade's network of carriers, which I assume must be quite vast. My shipment was from Seattle to Boston.
The Cascade representative I dealt with was knowledgeable and prompt.
The deposit to Cascade was $265. "Deposit" is a misnomer as it is not refundable. A 3.5% fee was added on top of that because I paid with a credit card. The website and the terms e-mailed to me state that the fee is 3.5%. Not a big discrepancy, but unprofessional nonetheless.
Post-shipment, I encountered some communication difficulties with Cascade. Nothing major, but it was a little frustrating.
Review Options
|
|
| Posted by a representative of Cascade Vehicle Shipping, Inc. on 2/4/2010 4:42:00 PM |
Ted, I am glad you had a good experience with Cascade Vehicle Shipping. I wish you the best. Michelle 360-828-7384 - Michelle@cascadevehicleshipping.com |
|
Ted Hammond gave Cascade Vehicle Shipping, Inc. a rating of:  
| Review details | |
| Quote or Order ID: | 612353 |
| Quote or Order Cost: | $1240 |
| Origin: | Washington |
| Pickup: | Early |
Time from first available
date the vehicle was picked up: | 1 day(s) |
| Destination: | Massachusetts |
| Delivery: | Early |
Total Time from pickup
to delivery of vehicle: | 3 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | Yes |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |   |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Michelle |
|
Valley Solutions, Inc.