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Poster:Unsatisfied
Date:1/28/2010 8:18:00 AM
Reviewed:First Class Auto Transport
Subject: Horrible Service + Late Delivery
Review:Service seemed adequate initially. Reviews were sufficient, and the quote was reasonable. However, First Class Auto had horrible follow through and terrible customer service in subsequent interactions. I had to initiate all communication regarding pick up and drop off. Pick up required excessive arguments and near cancellation of the order as Josh yelled at me, noting that I would need to pay more than the original quote. After several refusals and sticking to the original quote, my vehicle was picked up the evening of the quoted day. The quote noted delivery on 6 Jan, by 9 Jan I had heard nothing and was convinced they had stole my vehicle. No one answers the phone and I worried throughout the weekend if I would ever see my vehicle again. The car was eventually delivered on Tuesday 12 Jan. I would strongly recommend using another service.

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Unsatisfied gave First Class Auto Transport a rating of:


Review details 
Quote or Order ID:$775
Quote or Order Cost:$775

Origin:Washington
Pickup:On Time
Destination:Texas
Delivery:Late
Total Time from pickup
to delivery of vehicle:		7 day(s)

Truck/Carrier Type:Open
Dirty:Yes
Items Stolen:No
Damaged:No

Primary Contact:Scott
Secondary Contact:Josh
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