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Poster:

Mallory

Date:

9/27/2009 12:42:00 AM

Reviewed:

Phoenix Auto Transport Services

Subject:

Great customer service, quick and efficient

Review:

I was helped by Kathy at Phoenix Auto Transport. The number I was given was her direct line so I never had to speak to anyone else but her. She gave me helpful advice. I needed my car quickly and could not decide whether or not to get express service or standard service. Instead of paying extra for express, she told me to increase my maximum price from $750 to $799 so that my car would be picked up quicker. Within an hour, I received a call with information that a driver could pick up my car two days later. My car was picked up by Future Auto Transport and was delivered within the time frame. I kept in touch with the driver and he agreed to try and get it to me a day earlier than expected and kept to his promise. My car was in great condition. I would definitely recommend it.

Review Options

Mallory gave Phoenix Auto Transport Services a rating of:

Review details
Quote or Order ID:	123668-MF
Quote or Order Cost:	$799

Origin:	Virginia
Pickup:	On Time
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	9 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Kathy Gant
Secondary Contact:	Nick Ghevondyan

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