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Poster:

Lisa

Date:

6/24/2009 12:16:00 PM

Reviewed:

Patriot Auto Carriers

Subject:

Outstanding customer service

Review:

After several bad experiences with car transport companies in the past, we were hesitant to try again. But circumstances dictated that we find a carrier to transport a vehicle from several states away.

We contacted several companies via their Web sites, and we're STILL waiting for many of them to get back to us with a quote. SO many didn't even have the courtesy to respond to our request. Tony answered our questions and gave us a quote very quickly - and on a weekend, to boot! He was the first person to reply, and gave us thorough information about the whole process, as well.

We did a little more research and felt comfortable with Patriot to assist us with our precious cargo. Tony couldn't have been better to deal with, nor more professional. There was a slight delay with the driver picking up our vehicle (not Patriot's fault), but Tony kept us informed every step of the way - and this meant some late-night hours and phone calls on his part, as well.

We'd definitely recommend Tony and Patriot to others - they've restored our faith in the car transport business again, that's for sure!

Report This Review

Response:

Posted by a representative of Patriot Auto Carriers on 6/25/2009 2:32:00 PM

Thank you for helping Patriot Auto Carriers grow. We are glad you had a good transport.

Lisa gave Patriot Auto Carriers a rating of:

Review details
Quote or Order ID:	Macchione
Quote or Order Cost:	$525

Origin:	Texas
Pickup:	Late
Destination:	Colorado
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Tony

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