cancellation and rudeness ofservice - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 86,985 Reviews on 2,466 Auto Transport Companies.
Recently Ship A Vehicle? Add the 86,986th Review now!

Company Login

Super Supporter

Click Here For Instant Online Quote
A+ Customer Service 800-600-3750

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 723 Active Visitors.

Find Companies | Newest Reviews | Information For Transporters

Support Transport Reviews | Link To Us | Email This Page

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Agape Transport Economy & 3 Day Priority Rates Fast Free Quotes 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	Anonymous & Instant Get Instant prices from Transport Reviews companies with NO sales calls.	Auto Transporter.com Free quotes from auto transporters that customers would use again!
Ads By Transport Reviews

Poster:

Paul

Date:

11/30/2008 9:21:00 AM

Reviewed:

Advanced Logistics

Subject:

cancellation and rudeness ofservice

Review:

I was moving to Oregon from Florida for a job. Contacted Advance Logisitics and ordered car transport for a specific date. Driver called and stated he was on his way to p[ick up my car a week early. I corrected him on the proper date. My mother broke her hip. I cancelled my trip and turned down the job. I called Advance Logistics immediately., this was 5 days before my transport was scheduled. Driver called to schedule- also told him that I had cancelled.

Contacted by Andy Weller that $200 would be charged to my account. The agreement states $75 if done before 24 hours. I exchanged emails with Mr. Weller- his were always rude. I have never has such poor customer treatment

Review Options

Response:

Posted by a representative of Advanced Logistics on 1/15/2009 9:48:00 AM

Our shipping order and terms and conditions are very clear in that if a truck was booked for transport and in this case the customer verifies that the full deposit is forfeited and a credit stays on the books for 1 year, whereby the customer can use the credit.

Paul gave Advanced Logistics a rating of:

Review details
Quote or Order ID:	97612-TG
Quote or Order Cost:	$1027

Origin:	Florida
Pickup:	Never
Destination:	Oregon
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Primary Contact:

Andy

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.