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Poster:

Badri

Date:

11/19/2008 12:10:00 PM

Reviewed:

Big Brothers Auto Transport

Subject:

Excellent

Review:

Excelent service- I called cathy couple of times (being refered by one my friend)... she dint pickup neither returned my call. Also the automatic quote request came through... So i went on proceeding with other who had responded for my request. For the last time i tried contacting Cathy... and she picked up. She gave me a Quote for $660... which was lower than anyone else... + had a good review from my friend as well as from others...
There it goes... i went in proceeding with them...
... I payed an upfront fee of 160$ on Wednessday evening around 8 PM .... she scheduled a pick up for friday morning... but for some reason she pospond it to the afternoon ... i wasnt available at that time...so i pushed it to the evening... My friend by mistake kept his laptop in the car... The truck driver (ed's transport) took care of it when we called him & told him about that...
I kept informing cathy all the happening and she was so helpful in guiding me tro... (though the terms said... stuffs kept inside the vehicles are owners risk)
Car came home by Monday night to Mass....asked the truck driver to wait till the morning... went early morning to a Target parking lot and picked the vechicle...

I give a CLEAN SHEET to them ... absolutly no problem at all...i would gladly recommend them to others....

Only thing is... after i shipped my car... there was a automatic quote delivered to my mail box (for the one i requested 3 days ago...) and it was 30$ less than what i paid... (i was like... man i could have saved that 30 bucks....) but ....Wat ever... they did a good service...

Review Options

Badri gave Big Brothers Auto Transport a rating of:

Review details
Quote or Order ID:	4328
Quote or Order Cost:	$660

Origin:	Texas
Pickup:	On Time
Destination:	Massachusetts
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Cathy

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