DO NOT USE THEM LIARS, THEIVES & STRAIGHT RUDE!!! - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 44,125 Reviews on 1,581 Auto Transport Companies.
Recently Ship A Vehicle? Add the 44,126th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Call 1-866-706-0296
Live Reps, Instant Quotes
No Up Front Deposit

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 97 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Auto Transporter.com Free quotes from auto transporters that customers would use again!	Domestic Auto Transport Call 800-516-5044 Live reps standing by Instant quotes.	Agape Transport Economy & 3 Day Priority Rates Fast Free Quotes 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160
Ads By Transport Reviews

Poster:

One Pissed Off Woman

Date:

10/9/2008 3:16:00 PM

Reviewed:

A Eastern Connection

Subject:

DO NOT USE THEM LIARS, THEIVES & STRAIGHT RUDE!!!

Review:

This was/is the worst experience of my life!!! DO NOT USE THEM no matter how nice they may sound on the phone DO NOT USE THEM! My husband now in the Marine Corps for 10 years got short orders cross country so we didn't have time to waste. They seemed very nice in the beginning until they got our money. We were told our vehicles would be picked up on a Thursday or Friday and that the driver would call atleast 6 hours prior to picking our vehicles up. Thursday out curiousity I called to see if they had any updated information because we needed to go asap. They had no info and said they were waiting for a call in from the driver and would contact me as soon as they heard any news. No call back. So Friday I figured I would try again as we wanted to leave as soon as they picked up. They said the driver had truck problems and wouldn't be there until Saturday sometime, I told the girl I was upset and this was b.s. My husband has a timeline and she hung up on me. I decided to give them a call back a few hours later but wouldn't you guess they were closed. Even though if you read their website it clearly states:

Telephone Scheduling 24 Hours a Day, 7 Days a Week

Oh but that's only someone who you can give a phone # to unless they want to take your money. And on the website they do advertise that they accept Visa M/C AE and Discover

By Saturday we had to go and decided to drive two and tow one. Cross country with 2 kids. And would you guess 2 weeks later someone finally calls to say they'll be out to pick up my vehicles in 3 days and that they were never around my area when the truck broke down. I told them I didn't need the service any longer that we had to transport the vehicles ourselves that we couldn't wait.

***Since then I have gotten a refund thru my bank and they are still trying to charge my account for the full amount***

I did not cancel, they never showed. So today I call A Eastern Connection dba "BLUE KNIGHT" and they tell me that someone did go out to pick up my vehicles but they weren't there and that I hired another transporter. Then said I would have to pay the $250 cancellation fee. I'M NOT CANCELLING!!! YOU DIDN"T PROVIDE THE SERVICE! Why give someone a timeline if you're not going to do it in that time? So I tell him I didn't cancel and he asks ok are your cars ready we can come pick them up. Didn't he just say I had someone else transport them? Why would I want him to pick them up? And if I did I probably wouldn't see them again. He then continues to tell me not to pull this crap with him that he'll take it to the top and hangs up on me. Not the first time from this company.

Report This Review

One Pissed Off Woman gave A Eastern Connection a rating of:

Review details
Quote or Order ID:	08130
Quote or Order Cost:	$1860

Origin:	California
Pickup:	Never
Destination:	New Jersey
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.