Marine's truck damaged - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 86,944 Reviews on 2,466 Auto Transport Companies.
Recently Ship A Vehicle? Add the 86,945th Review now!

Company Login

Super Supporter

Click Here For Instant Online Quote
A+ Customer Service 800-600-3750

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 913 Active Visitors.

Find Companies | Newest Reviews | Information For Transporters

Support Transport Reviews | Link To Us | Email This Page

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Anonymous & Instant Get Instant prices from Transport Reviews companies with NO sales calls.	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.	Agape Transport Economy & 3 Day Priority Rates Fast Free Quotes 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160
Ads By Transport Reviews

Poster:

Andrew Carson

Date:

9/18/2008 11:50:00 AM

Reviewed:

G&L Enterprise LLC DBA G&L Brokerage

Subject:

Marine's truck damaged

Review:

I arranged with G&L the transportaton of my son's truck from Colorado to Camp Lejeune, he is a US Marine waiting to deploy and needs his truck in the interim. The carrier was 1st Class Auto Transport out of Fayetteville, NC. Fred called at 9 am on 9/11 and asked if the carrier can come get it early, "this morning". I work 45 miles from my home but arranged to leave and drove home. AT 2 pm the carrier called and said he wouldn't find my house and If I could meet him at the gas station 1 mile away. I drove the truck to his carrier and he loaded it up. He also bent the antenna down and close it in the door so it would not catch. He broke down in Terre Haute for 2 days. Upon arrival at Camp Lejeune, The truck was filthy rotten dirty and there was damage to the truck's roof and tailgate. About the damage, The driver told my son "Someone put WHITEOUT on the truck damage and the rain washed it off... you are trying to pull something over" HUH??? HUH??? I immediatlry called Fred and he said to notate the damage. It was, I also took pictures before the truck left. I have not heard anything else from G&L nor 1st Class Auto about insurance claims and how to proceed. WHAT A WAY TO TREAT A US MARINE let alone a civilian.

Keep in mind G&L just puts these transport jobs on the WWW and whoever picks it up does the hauling. Both are responsible in my opinion and I will follow through for my Marine and make it right.

Review Options

Response:

Posted by a representative of G&L Enterprise LLC DBA G&L Brokerage on 9/18/2008 7:07:00 PM

THE DAMAGE TO THIS VEHICLE WAS DOCUMENTED ON THE INSPECTION REPORT UPON PICK UP BY MR CARSON AND THE DRIVER. UPON DELIVERY OF THE VEHICLE, MR CARSON'S SON COMPLAINED THE VEHICLE WAS FILTHY AND ALL SCRATCHED UP AND WANTED TO CALL HIS FATHER ABOUT IT. MR CARSON GOT ON THE PHONE WITH THE DRIVER AND STARTED HOLLERING AND CUSSING AND USING FOUL LANGUAGE. THE DRIVER HANDED THE PHONE TO THE SON AND REQUESTED PAYMENT. MR CARSON CALLED FRED AT G&L ENTERPRISE @ 8.50pm 09-17 AND STARTED USING THE SAME FOUL LANGUAGE, CUSSING. FRED SAID HE WOULD LOOK INTO THE CLAIM. ON 09-18, FRED CALLED AND TRIED TO TALK WITH MR CARSON AND ASSIST HIM ON HOW TO FILE A CLAIM AND AGAIN WITH THE LANGUAGE. AS FAR AS G L IS CONCERNED MR CARSON CAN HANDLE HIS OWN CLAIM. WE TRIED OUR BEST TO HELP.

Andrew Carson gave G&L Enterprise LLC DBA G&L Brokerage a rating of:

Review details
Quote or Order ID:	1st Class Auto Transport
Quote or Order Cost:	$885

Origin:	Colorado
Pickup:	Early
Time from first available date the vehicle was picked up:	2 day(s)
Destination:	North Carolina
Delivery:	Late
Total Time from pickup to delivery of vehicle:	7 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	Yes

Knowlegeable:

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.