Second time with this company... - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 23,086 Reviews on 1,092 Auto Transport Companies.
Recently Ship A Vehicle? Add the 23,087th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Trust a leader in car shipping
48 Hrs Priority Shipping, Budget Rates
Great Cust. Service (877)719-0916

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 104 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	Auto Transporter.com Free quotes from auto transporters that customers would use again!
Ads By Transport Reviews

Poster:

Rebekha

Date:

9/2/2008 4:13:00 PM

Reviewed:

Cascade Vehicle Shipping, Inc.

Subject:

Second time with this company...

Review:

The first time I shipped with this company everything went smoothly. This last time didn’t go as well. I am in the military and was due to report on the 23rd to my new command. I wanted my car to arrive no earlier than the 23rd because I wouldn’t be there and I didn’t know anyone that could receive it for me. I first contacted CVS 2 weeks before my ship date. They quoted me a fairly low price and even threw in a military discount. However, days before the ship date I hadn't heard from anyone. I had received a few emails from Kim that stated "The dispatcher and I are getting aggressive in finding you a carrier."
After the 23rd went by Kim recommended I increase the price and additional $200! Fallon, NV is right outside of Reno, so it’s not like the location was in the middle of nowhere. After increasing the price again another I got word that my car was going to be picked up. I went from an $1100 quote to $1385.
Marvins Auto Transport did the shipping; he was extremely professional and nice. I had a few things of small value in my trunk that were not stolen. He was accommodating and called me often to let me know where my car was.
Overall, CVS did a good job, Kim seemed to be very knowledgeable and I liked how everyone in the company had access to my account so I could get information from anyone when I called. Glory was very friendly and knowledgeable as well, she had a good sense of humor, which I appreciate. In two years I'll have to move again and I'll be calling CVS. I trust this company and I recommend them to anyone.

Report This Review

Rebekha gave Cascade Vehicle Shipping, Inc. a rating of:

Review details
Quote or Order ID:	539658
Quote or Order Cost:	$1385

Origin:	Virginia
Pickup:	Late
Time from first available date the vehicle was picked up:	14 day(s)
Destination:	Nevada
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	4 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Kim
Secondary Contact:	Glory

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.