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Poster:Dave
Date:9/12/2008 10:21:00 AM
Reviewed:Allegiance Auto Shipping Inc
Subject: Consumer's BEWARE!
Review:This broker agreed to having our car picked up in 3 to 5 days and never delivered their promise. Instead they say the contract says they have 14 days to get the car picked up so what they argee to on the phone and written on the front page of the contract doesn't matter! Another carrier picked the car up in two hours and NO Contract was signed. Learn from our mistake~they will charge you the $195 broker fee anyway!!!

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Response:Posted by a representative of Allegiance Auto Shipping Inc on 11/5/2008 3:50:00 PM
We do understand that there were certain expectations felt by the customer in this specific situation. However the delay was solely due to a payment issue on the customer's end. We scheduled several drivers to pick up the vehicle and on each occassion the customer's payment was declined. The customer finally made a payment using a different credit card and it was approved. We then scheduled a new driver to pick up the vehicle the following day. However when we called to inform the customer he requested that we cancel his order. Although we are not responsible for the delay, we do feel that we did everything possible to make the customer happy before and after he cancelled his order.
Dave gave Allegiance Auto Shipping Inc a rating of:


Review details 
Quote or Order ID:591042-IF
Quote or Order Cost:$695

Origin:New York
Pickup:Never
Destination:Michigan
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Primary Contact:Ralph
Secondary Contact:Jayenne

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