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Poster:

Luke Moore

Date:

5/30/2008 1:02:00 PM

Reviewed:

American Pride Autoride

Subject:

Kept my deposit

Review:

They responded quickly with a good price but they did not deliver. I still have a BBB dispute with them. Jack (the owner) actually told me that they think they can charge you $150 for making a phone call. Danielle has a very bad memory problem when it comes to phone conversations. You might get lucky with them but I would never use them again and I'm still looking for my $150, 60 days after the original contact! By phone I told them at the contract time that the contact person needed a day notice to make arrangements to meet the shipper. After 11 days I called them again and told them I would be out of the country but if they gave the person at the pickup point a days notice there shouldn't be a problem. They gave the person two hours notice and were not even aware that the vehicle was not picked up. The shipper they dispatched didn't even have a good phone noumber. APA refunded $500 and kept $150. They claim that I never talked to them. They are incompetent. They botched my simple job and are trying to get me to pay for it anyway.

Review Options

Luke Moore gave American Pride Autoride a rating of:

Review details
Quote or Order ID:	#66136-KF
Quote or Order Cost:	$650

Origin:	Ohio
Pickup:	Never
Destination:	Idaho
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Primary Contact:	Danielle
Secondary Contact:	Jack

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