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Poster:

Luke Moore

Date:

5/30/2008 1:02:00 PM

Reviewed:

American Pride Autoride

Subject:

Kept my deposit

Review:

They responded quickly with a good price but they did not deliver. I still have a BBB dispute with them. Jack (the owner) actually told me that they think they can charge you $150 for making a phone call. Danielle has a very bad memory problem when it comes to phone conversations. You might get lucky with them but I would never use them again and I'm still looking for my $150, 60 days after the original contact! By phone I told them at the contract time that the contact person needed a day notice to make arrangements to meet the shipper. After 11 days I called them again and told them I would be out of the country but if they gave the person at the pickup point a days notice there shouldn't be a problem. They gave the person two hours notice and were not even aware that the vehicle was not picked up. The shipper they dispatched didn't even have a good phone noumber. APA refunded $500 and kept $150. They claim that I never talked to them. They are incompetent. They botched my simple job and are trying to get me to pay for it anyway.

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Luke Moore gave American Pride Autoride a rating of:

Review details
Quote or Order ID:	#66136-KF
Quote or Order Cost:	$650

Origin:	Ohio
Pickup:	Never
Destination:	Idaho
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Primary Contact:	Danielle
Secondary Contact:	Jack

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