| James Shaw |
| 5/21/2008 1:28:00 PM |
| Angels Moving Autos |
| Never Use This Company |
We sent in contract for moving, Angels was not the low bidder but had the highest rating. They did not acknowledge receipt, we had to make several calls to get them to acknowledge receipt. On pick up day, no one showed up. We called the next day, and clerk "Melissa" said no driver had been assigned. We asked to speak to the owner, "Deanna." She was polite, and said "find another company." Previously, I had been informed by another clerk there that they were too busy with new business. This was a total breach of the contract. Never use this company, as you will find yourself without a truck or a contract when it is time to move the vehicle. This company failed to acknowlege two emails, and it was a burden to get them to the phone. My rating for this company is absolutely zero. Use them at your own risk. There are many companies out there; pick another one. Feel free to contact me about them. J Shaw
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| Posted by a representative of Angels Moving Autos on 5/21/2008 1:41:00 PM |
To consumers;
Mr. Shaw did call our office today very angry because his vehicle had not been picked up. I appreciate that he pointed out that I remained polite on the phone, it was clear he did not understand the contract he had entered in to. Mr. Shaw's vehicle's first day of availability for pick up was May 20th, we ask all of our customers for a 1-5 day pickup window on this particular route. He became outraged that a carrier was not assigned to pick it up. It became clear to me that we were definately not the right company for him because he clearly wanted a one day pick up window. We are sorry he did not understand this window at the the time he placed his order and that he did not read his terms and conditions agreement although he did sign it and fax it to our office. We all hope his vehicle is shipped quickly and safely with another reputable company.
Be blessed Mr. Shaw!!! |
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James Shaw gave Angels Moving Autos a rating of: 
| Review details | |
| Quote or Order ID: | 1283876 |
| Quote or Order Cost: | $1250 |
| Origin: | California |
| Pickup: | Never |
| Destination: | Connecticut |
| Delivery: | Never |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Primary Contact: | deanna - owner |
| Secondary Contact: | melissa - clerk |
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Valley Solutions, Inc.