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Poster: Maria
Date:5/20/2008 2:56:00 PM
Reviewed:Specialty Mobile Systems
Subject:Highly Recommend!
Review:When our daughter had to have her car transported from Ohio to California last year, she did a ton of research beforehand and finally settled on Specialty Mobile Systems. She was extremely pleased with the service provided and the condition of her car after it arrived. So when my husband and I had to choose a car transporter for ourselves this month, we automatically went with SMS, too. We're so glad we did. The customer service was not only friendly and helpful, but prompt and efficient, too. The driver was also very friendly and helpful, although the only glitch was that he picked up our car a few days earlier than scheduled. It ended up not being a problem after all since the car was ready, but I would have preferred that it be picked up as originally scheduled as to avoid any confusion. (FYI: SMS' dispatch service did help us out tremendously when this happened, and Amy did promise to talk to the driver to avoid this being repeated in the future.) Other than that, we were again very pleased with our experience and would highly recommend SMS to others considering a top-notch car transporter. We would definitely use them again ourselves.

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Maria gave Specialty Mobile Systems a rating of:


Review details 
Quote or Order ID:0804240057
Quote or Order Cost:$570

Origin:New Jersey
Pickup:Early
Destination:Ohio
Delivery:Early
Total Time from pickup
to delivery of vehicle:		1 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Amy

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