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Poster:

C.A.P

Date:

5/16/2008 5:13:00 PM

Reviewed:

American Auto Transport

Subject:

DO NOT USE - Liars, Dishonest Business

Review:

Stay clear from American Auto Transport of Ft. Lauderdale, FL.

I was told they would not charge my credit card until I sent them a fax acknowledging their contract terms. However, they went ahead and charged my credit card the $175 deposit BEFORE I could review their terms of the contract. Read their terms of the contract very carefully. They state they have a right to charge you a fuel surcharge and that it's normal in the transportation business. NOT true. (Since then, I have found several other transportation companies that will quote you a flat fee with no surprise charges.)

I then tried to resolve with them charging my credit card with Stephen Pages who then hung up on me. I then talked to Bethany and Stephanie in customer service 3 times and they told me my deposit would be refunded. It's almost a month and no refund yet !!!!

Do not confuse this company with another company with a similar name. They try to use a name of a company that has a great rating on this web site. Look at who you are dealing with very closley.

As a side note, would you deal with a company that posts help wanted advertisements on craigslist? Google their fax # 954-437-0935.

Report This Review

C.A.P gave American Auto Transport a rating of:

Review details
Quote or Order ID:	unknown
Quote or Order Cost:	$875

Origin:	California
Pickup:	Never
Destination:	Arizona
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Primary Contact:	Stephen Pages
Secondary Contact:	Stephanie / Bethany

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