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Poster:

Brian Bernsen

Date:

1/19/2008 1:08:00 PM

Reviewed:

Specialty Mobile Systems

Subject:

Good Recovery after Bad Start

Review:

Specialty Mobile acted as the broker contracting with the actual carrier. The first firm they contracted with never showed up on the pick up date, and would not return phone calls from me or Specialty Mobile.

On the plus side, the folks at Specialty Mobile were very professional and they subcontracted with another firm (I believe it was Wayne Auto Transport) who did a great job picking up the vehicle and delivering it in 2 days to the desination. I haven't been able to verify the delivered condition of the vehicle, but I'm not aware of any issues.

The quote for the transport was not the lowest, but I went with Specialty based primarily on the reviews presented on this site. I would be comfortable dealing with them again, although I'd prefer to deal directly with the transporter if possible.

Report This Review

Brian Bernsen gave Specialty Mobile Systems a rating of:

Review details
Quote or Order ID:	0712160080
Quote or Order Cost:	$985

Origin:	Missouri
Pickup:	Late
Time from first available date the vehicle was picked up:	17 day(s)
Destination:	Connecticut
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	2 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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